Frequently Asked Questions

Yes, Fan Zone Sepak Bola operates under a license issued by the relevant gaming authority, which obliges the site to follow strict rules on fair play, segregation of player funds, and responsible gambling. The license number can be verified on the regulator's public register, confirming that the platform is regularly audited and that player complaints are handled through official channels.

New members receive a 100% match bonus on their first deposit up to Rp 500,000. The bonus is subject to a 10× wagering requirement on the bonus amount only, and you have 30 days to meet the rollover before any winnings can be withdrawn.

Fan Zone Sepak Bola accepts bank transfers (BCA, Mandiri, BNI), e‑wallets (GoPay, OVO, Dana), and major credit/debit cards. Crypto deposits (BTC, ETH, USDT) are also supported. Withdrawals are processed within 24 hours for e‑wallets and up to 3 business days for bank transfers.

You can choose from popular markets such as 1X2 (home‑draw‑away), over/under goals, Asian handicap, both teams to score, and correct score. Each market has its own odds displayed in decimal format and can be combined in a multi‑bet (parlay) for higher potential payouts.

KYC is mandatory to prevent fraud, money laundering, and under‑age gambling. After submitting a clear photo of your ID and a proof of address, the team reviews the documents within 48 hours. Once verified, you can deposit, bet, and withdraw without restrictions.

In the 'Responsible Gaming' section of your account settings, you can set daily, weekly, or monthly deposit caps, or choose a self‑exclusion period ranging from 1 week to permanent. Limits take effect immediately, while self‑exclusion locks your account for the chosen duration and prevents login.